๐ณ Deposits
New Clients
50% deposit required upon booking to secure your appointment.
Rebookings
50% deposit required within 24 hours of booking. If unpaid with no communication, your appointment will be automatically cancelled within 7 days of the booking being made.
โฐ Cancellations & Rescheduling
48+ Hours Notice
You may cancel or reschedule with no penalty โ your deposit will be held for your next booking.
Less than 48 Hours Notice
Your deposit will be forfeited. No exceptions.
No Show
Deposit is forfeited. After 3 no-shows you will be blacklisted from future bookings at Diva K.
Rescheduling with Less than 48 Hours Notice
Deposit is forfeited. To rebook, the full service fee is required at time of booking.
โ Late Arrivals
$20 Late Fee
Arriving 15 or more minutes late without prior contact will incur a $20 late fee. This protects the time of your technician and other clients.
๐
Nail Maintenance & Aftercare
3-Day Grace Period
If a nail is lifting or charms fall off within 3 days of your initial appointment, please notify me. I will fix them for free at my next available appointment.
Repairs After 3 Days
Any repair after the 3-day grace period incurs a $5+ fee per nail.
Client Responsibility
I am not responsible for how you treat your nails. A number of factors โ daily tasks, work, lifestyle โ will affect how long your nails last.
Aftercare Instructions
I will go through aftercare instructions at your appointment. I also have a sign in the salon and you will receive a post-appointment text with all aftercare information.
No Free Repairs
I do not repair nail breakages caused by the client for free. I do not do nail repairs on sets that are 2+ weeks old for free. Fees will apply.
Hema-Free Salon
All products used at Diva K are HEMA-free. If you have any known allergies or sensitivities, please advise me before your appointment.
๐ Studio Rules
One Client at a Time
I will not take two clients at once. One client in the salon at a time โ this includes back-to-back appointments. One client per appointment slot.
No Children
Children are not permitted to accompany you to your appointment unless previously arranged with me.
No Extra Guests
Friends, parents and partners are not permitted to accompany you to your appointment unless previously arranged. This is your time โ and you deserve it all to yourself! ๐
โ๏ธ I Agree to the Above Policies
By signing below you confirm you have read, understood and agree to all of Diva K's studio policies and terms outlined above.
Clear
Draw your signature above using your finger or mouse
Date:
Policies Accepted!
Thank you for taking the time to read and sign our studio policies.
We look forward to seeing you at your appointment! ๐ ๐ธ
Questions? Call 0467 208 895
We look forward to seeing you at your appointment! ๐ ๐ธ
Questions? Call 0467 208 895